What happens if Hermes lost my parcel?
We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network.
If this happens, we will seek to remedy this and we are happy to pay up to the level of cover selected by the customer, for included items..
Who is the cheapest courier in UK?
Price comparisonCourierPrice – drop at shop and door delivery serviceParcel Monkey£5.99Parcel2Go£4.69Royal Mail£8.90DPD Local£5.991 more row
How do I ship with Hermes?
Sending your parcels with Hermes is QUICK and EASY….How to send your parcel with Hermes onlineFill in the basics. … Choose your delivery service. … Fill in your parcel details. … Let us know where it’s going. … Pay and print your parcel.
Can my Hermes parcel be collected?
Quick and easy returns You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you.
Is Hermes cheaper than Royal Mail?
As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service.
How much does it cost to send a Hermes parcel?
Bring your parcel to life with a video messageTrackedRoyal MailHermes2kg£4.74£4.202-5kg£10.55£5.995-10kg£16.80£6.9910-15kg£30.00£9.204 more rows
What happens if my Hermes parcel is not delivered?
If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it.
Can you refuse a Hermes parcel?
What can I do if the person I’m sending the parcel to doesn’t want it any more? If the person receiving the parcel no longer wants it, the best thing is to ask them to refuse the parcel upon delivery. The courier will then return the parcel and we’ll arrange for it to be sent back to you.
Can you drop off Hermes at post office?
Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. … Be aware that you cannot drop off parcels at a Royal Mail sorting office – only Post Office branches and Parcelforce Depots.
How much is it to send a parcel with Hermes?
Two easy ways to send a parcelParcel sizeParcelShop or Locker drop offUnder 1kgParcelShop or Locker drop off Next Day £4.89 (£4.08 + VAT) Standard £2.90 (£2.42 + VAT)1-2kgParcelShop or Locker drop off Next Day £6.19 (£5.16 + VAT) Standard £4.20 (£3.50 + VAT)4 more rows
Who is the best parcel delivery service?
Ranked: delivery firmsCollectPlus.DPD.Royal Mail.Amazon Logistics.DPD Local.DHL.UPS.FedEx.More items…•
How do I cancel my Hermes parcel?
You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team.
How much does it cost to send a parcel with Hermes?
PricingWeightParcelShop Drop-offCourier Collection1.01-2kg Medium£3.38£3.812.01-5kg£4.69£5.455.01-10kg£6.19£6.5510.01-15kg£8.39£9.003 more rows
How long does standard delivery take with Hermes?
We’ll deliver your parcel within the agreed time, depending on the service chosen by the sender this will be; next day, 48 hours or 3 to 5 days. Your parcel is making its way through our depots to your local ParcelShop or to your local courier.
Where can I return my Hermes parcel?
Drop off your parcel or let your courier collect it If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you).